Terms & Conditions for AlannaK.com

Master Courses with Alanna Kaivalya, Ph.D.

Health and Physical Activity Disclaimer

The material provided in these courses is strictly for educational and informational purposes. The content provided herein is not meant to serve as a substitute for the advice of a medical doctor or other healthcare professional. This content should not be relied upon to diagnose or treat a health problem. Do not begin a new physical practice without consulting a physician or other healthcare provider. As always, be mindful of your own physical limits in exercise practices and consult a licensed professional regarding any and all diseases or physical ailments you may experience.

Exchange & Store Credit Policy

Online Teacher Training Exchange & Store Credit Policy

Exchange requests must be made within 28 days of purchase. We do not refund for any reason, but offer store credit or exchange to be applied to any other online course program on alannak.com. To qualify for an exchange or store credit, you must contact support@alannak.com within 28 days of initial enrollment. Exchange or store credit requests are considered on a case-by-case basis, and we reserve the right to deny an exchange. Because this program requires significant human resources to enroll students, for all exchange requests granted, a $77 processing fee is assessed and deducted from the exchange or credit value. No exchanges or credit is given for purchased Yoga Functional Anatomy passwords. 

After the 28-day exchange period, no exchanges or store credit is issued for any reason. Payment plans cannot be canceled or suspended for any reason and must continue until all payments have been made in full. All requests can be made by emailing support@alannak.com.

Guidelines for Exchange: Please indicate which course within the AlannaK.com library you prefer to be enrolled in when contacting support@alannak.com. If the exchange course price exceeds the initial payment price, additional payment will be required. If the exchange course price is less than the initial payment price, the balance will remain as store credit. All store credit must be used within 1 year (12 months) of initial purchase.

Guidelines for Store Credit: When requesting store credit, the initial payment amount is moved to a store credit, available for use on any course in the alannak.com library. All store credit must be used within 1 year (12 months) of purchase.

Please note: Payment plans via ShopPay cannot be canceled or deferred at any time.

Teacher Training 1-Month or 3-Month Extensions: All sales are final. No exchanges or store credit will be given for extensions for any reason.

$1 Trial Courses: You must cancel prior to the end of the trial period to avoid being charged. Once the trial period has expired no refunds, exchanges, or store credit for a one-time payment or payment plans will be issued. Payment plans cannot be canceled and must be paid in full.

HigherEducation.Yoga Membership (HEY): There are no refunds, store credit, or exchanges for any payments for this membership. You may cancel at any time and will incur no further payments upon cancellation.

Total Transformation Challenge: All work, including all course work and workbook, MUST be completed 100% prior to midnight EST of the 28-day deadline in order to be deemed complete and not be charged for the full course. If all coursework and workbook are not completed 100% and you are charged, there are no refunds, exchanges, or store credit given under ANY circumstances.

All Other Courses

We want you to be happy with your course enrollment, and we want you to give your best effort to apply all of the techniques and lessons in the course(s). We have a strict 7-day exchange or store credit period for course purchases (Exchange policy for online teacher training is different as stated above). 

Exchanges are NOT given for gift certificates, special offers, monthly membership payments or private coaching. (See exchange policy for Online Teacher Training above, as this policy does not apply to Teacher Training Courses)

Please note: to qualify for an exchange or store credit, you must submit proof that you did the work in the course and why it did not work for you. We do not offer exchanges for any other reason. If you selected a payment plan option for your purchase, we are not able to stop future payments under any circumstances as these are handled via third party (ShopPay). There are no exchanges or store credit for the HigherEducation.yoga membership.

In the event that you discover the course you initially selected does not work for you for a concrete reason, within 7 days of enrollment, contact support at support@alannak.com and request an exchange or store credit by the 7th day at 11:59pm EST. You must include evidence of all your coursework along with your request for an exchange. If you request an exchange and do not include your coursework by the 7th day, no exchange request will be granted.

Your request for an exchange or store credit must include ALL of the following items:

  • Completion of all course materials (by pressing “complete & continue” when finished with video & written content)
  • Completion of all included workbooks with thoughtful answers (workbooks are not found in all courses, but are present in all certification programs)
  • Written log of your personal practice as directed by the course
  • Written description of a concrete reason why the course did not work for you

We do NOT provide exchanges after 7 days following the date of initial enrollment. After day 7, all payments are non-exchangeable and you are responsible for full payment of the fees for the program regardless if you complete the program.

Please note: Payment plans via ShopPay cannot be canceled or deferred at any time.

All exchanges or store credit are discretionary as determined by the team at alannak.com. To further clarify, we will not provide exchanges or store credit after the 7th day from your date of purchase and all payment plans via ShopPay must be made on a timely basis.

If you have any questions or problems, please let us know by reaching out to our support team directly. The support desk can be reached at: support@alannak.com.

 

Terms and Conditions of Use

1. Terms

By accessing this website, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily access one copy of the materials (information or software) on http://courses.alannak.com/ (hereinafter “Company’s website”) for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Company’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or ‘mirror’ the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Use Disclaimer

  1. The materials on Company’s website are provided ‘as is’. Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES; LOSS OF USE; LOSS OF DATA; LOSS CAUSED BY A VIRUS; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY; CLAIMS OF THIRD PARTIES; OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS.

IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED TEN DOLLARS ($10.00).

This Site gives you specific legal rights and you may also have other rights which vary from country to country. Some jurisdictions do not allow certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case the limitations and exclusions set out in these Terms of Use shall apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.

5. Revisions and Errata

The materials appearing on Company’s website could include technical, typographical, or photographic errors. Company does not warrant that any of the materials on its website are accurate, complete, or current. Company may make changes to the materials contained on its website at any time without notice. Company does not, however, make any commitment to update the materials pursuant to a particular timeline.

6. Links

Company has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Company of the site. Use of any such linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Company may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Certificate Course Indemnification

In consideration of being admitted to study certificate courses “Alchemical Astrology” and/or “Decoding the Tarot” and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the student consents to and agrees to abide by the following:

Student agrees to indemnity and hold harmless Alanna Kaivalya, Ph.D. and any and all personnel, shareholders, or employees from any and all fault, liabilities, cost, expenses, claims, demands or lawsuits arising out of, related to or connected with student’s professional use of content conveyed in above named courses (hereinafter “certificate courses”).

Student agrees to abide by all legal requirements: Federal, State, and Municipal, which may exist in student’s jurisdiction. It is wholly the responsibility of the student to identify and comply with such measures as may apply.

9. Governing Law and Legal Provisions

Any claim relating to Company’s website shall be governed by the laws of the State of New York, and any action arising out of the use of this website shall be filed with a court of competent jurisdiction sitting in the County of New York, without regard to conflict of law or any other choice of venue provision.

Severability: Should any of the foregoing terms be invalidated by a court of competent jurisdiction, then that term shall be deemed severable from the remaining terms and shall not affect the validity of any other terms or conditions.

Any attempt to deliberately damage, tamper with, or undermine the legitimate operation of this website, or any of the courses contained herein is a violation of the law. Any individual attempting to do the same will be disqualified from participation and have his or her access revoked. Alanna Kaivalya, Ph.D. reserves the right to seek damages including attorney’s fees and other civil remedies as may be available at bar to the fullest extent legally permitted.

 

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